Quick answers about billing, faults, and your connection. Can't find it here? Our WhatsApp Support Bot can usually help faster.
Ask our WhatsApp Support Bot for your current balance, or visit the Pay Bill page to pay online. You can also call your local office directly.
First check our Service Status page for known issues in your area. If everything shows normal, use Report an Issue or WhatsApp/call your local office — our team will schedule a visit.
Use our built-in Speed Test — it measures the download speed directly from our server.
We currently serve Perumbavoor, Vengoor, and Kakkanad. Call or WhatsApp your nearest office from the Coverage section and our team will arrange installation.
Yes — most customers bundle two or more services. Message your local office with what you're interested in and they'll put together a plan.
It's our AI assistant on WhatsApp that can answer billing and account questions instantly, any time of day. If it can't resolve something, it hands you off to a member of our team.